JOB TITLE: IT Desktop Support Officer
Location: Norfolk
Salary: £Excellent Salary, dependant on the level of experience
Ref: CLC987
Key information:
This is a rare opportunity to join this thriving law firm in their IT Support Department providing applications and desktop support to all areas of the business.
Applications are invited from all those with experience of working within a similar role within a legal practice who have excellent troubleshooting skills, although this is not essential, and to have the ability to work through problems thoroughly and achieve solutions, as well as those with experience of providing end-user desktop support.
Your daily duties will include: –
- Deliver 1st line application and desktop support to users,
- Providing knowledge to users through cause analysis, and future guidance,
- Deliver a regular training to develop core skills of the firm users (Fee Earners and Secretarial Level), enabling them to troubleshoot and self-serve in the future,
- Creating new, disabling, and modifying users and groups.
The successful candidate will join a firm with branch offices across the region and will be based at the firm’s head office, where the majority of staff have returned to regular office working. You must be confident in communicating and assisting colleagues at all levels across the firm and must be able to prioritise your own workload.
For further information on this opportunity and other similar roles in the region please contact Arron Rampling at RAMPLING CLARKE in the first instance to arrange a confidential discussion.
Arron.rampling@ramplingclarke.co.uk / 0747 9510 141
At RAMPLING CLARKE our consultants can talk you through the role and caseload, available working patterns, the firm and their culture, salaries and benefits as well as the reason for recruiting and any future plans.
The team at RAMPLING CLARKE are currently working a mix of office and remote working and can be reached outside of office hours.